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Shopping FAQ
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  • To complete Western Union or MoneyGram payment successfully please take the following steps:Step 1Complete the payment via your bank. Make sure that the amount you transfer is the exact total of your ... [Detailed]

  • The beneficiary name is TTB VISION CO.,LIMITED, which is our corporation name, and the beneficiary bank is NANYANG COMMERCIAL BANK (CHINA) LIMITED (1/F, Shen Ye Garden Club House, Caitian Road, Futian... [Detailed]

  • When you choose to pay with Bank Transfer, we accept $USD, EUR, and GBP,. Please follow these 6 simple steps below:Step 1Before you visit your local bank, please remember to take your and beneficiarys... [Detailed]

  • What is Delivery and Duty-free Insurance?Delivery and Duty-free Insurance refers that if the consumers didnt receive the goods (Non-received reasons within company recommended limited), we will resend... [Detailed]

  • There are four key factors that will decide when you will receive your items.1)shipping Method: Delivery time varies with shipping methods. For example, DHL takes 3-4 business days while EMS takes 4-8... [Detailed]

  • The tracking information normally appears after 2-3 business days. If no tracking information updated for a long time, please contact us as soon as possible, and we will contact the shipping company f... [Detailed]

  • There are different processing times for different items. However, we will try our best to finish preparation of the item ASAP after you place an order on our website. [Detailed]

  • As to the order status and shipping information of your package, you can refer to "My Account" on our website. When you click the "member’s order" button, there is a colu... [Detailed]

  • You should correctly sign in first with the username and password as when you make the order. Then click the "Member’s order " button, and you can view your items status “Complete... [Detailed]

  • ‘Ship in 48 hours’ method is only available for the "Clearance" products;Reasons that products may not be shipped in 48 hours:1: Chinese holidays such as: Spring Festival... [Detailed]

  • Shipping costs are calculated individually for each order based on the number and weight of items in your order, as well as the shipping method chosen.Due to the ever changing prices of couriers and s... [Detailed]

  • DHL Usually take 3 - 5 days to all major destinations, the fastest shipping method worldwide so far. shipping costs differ from item to item.UPS Usually take 4 -8 days to all major destinations, Fedex... [Detailed]

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